Federated mySHIELD10.2609.0 - App Store

Federated Insurance clients with a mySHIELD account can use this mobile app to access a variety of risk management resources designed to enhance their success. App features include:
. Industry-specific training and resources
. Seamless certificate management
. Efficient vehicle and drivers lists tools
. Report claims anytime, anywhere*
. Pay and manage invoices with ease*
. Manage users and access levels for individual members of a business

*Also available for Federated Insurance Personal Lines clients.

Version History • Bug fixes. 10.2609.0 Oct 1 • Bug fixes. 10.2608.2 Aug 27 · Users can now enter the completion date when marking a resource as complete in myTRAINING℠ Program. 10.2607.0 Jul 30 · Users can now make one-time payments while staying enrolled in automatic payments. This provides more flexibility to meet online payment needs. 10.2606.0 Jun 25 · A fix was made to properly display the Edit Payment page after adding a payment method. 10.2605.0 May 28 · A fix was made so users can now properly download a safety manual on a mobile device.
· A fix was made to improve navigation after a user has added or changed a vehicle. 10.2604.0 Apr 30 • Notifications for upcoming and late payments will now include claims payments. When enabled, users will receive notifications through mySHIELD for both premium and claims payments. Adjust settings by going to Notification Settings in mySHIELD.
• Invoice downloads no longer create duplicate or broken files.
• A fix was made to properly sort search results.
• A fix was made to restore the ability to navigate through pages in the Certificates list. 9.2603.0 Mar 26 • A fix was made to display the audit action icon on the home dashboard depending on user permissions. 8.2602.2 Feb 27 • A fix was made to display the audit action icon on the home dashboard depending on user permissions. 8.2602.0 Feb 26 • Add Vehicle feature now provides an option to indicate when a dash cam with integrated telematics is installed (State specific).
• “Last updated by” in View Details was fixed to correctly display who updated a driver. 7.2601.0 Jan 29 • A fix was made so users can see a newly created certificate holder.
• Users no longer need to change their bank account type when making a payment using the same method as their previous payment.
• When a user submits a Change Vehicle request and indicates a change in how the vehicle is titled, the updated address from the submission now properly displays under the request details. 6.2512.1 Jan 2 • A fix was made so users can see a newly created certificate holder.
• Users no longer need to change their bank account type when making a payment using the same method as their previous payment.
• When a user submits a Change Vehicle request and indicates a change in how the vehicle is titled, the updated address from the submission now properly displays under the request details. 6.2512.0 12/31/2025 • Insurability results (e.g., probationary) now display a definition when users hover or click on a new info icon.
• Driver insurability results for “Exceeds Standards” and “Exclusion Pending” ordered on or after August 20, 2025, will now include a reason for the result (e.g., high risk). 6.2511.0 11/26/2025 • Users with the Payments permission can now get notifications for upcoming premium payments, late premium payments, and payment issues. Notification preferences can be managed in mySHIELD's Notification Settings.
• Fixes were made to enhance the clarity and occurrence of error messages.
• A fix was made to ensure the updated information displays when users change their name. 6.2510.0 10/30/2025 • Updates were made when adding funeral vehicles to indicate specific use.
• Enhancements were made to the Add Vehicle request form asking users to look up their VIN and answer questions.
• A fix was made for temporary auto ID cards to include the users’ address.
• Minor fixes were made to the Add Vehicle Review & Submit step to improve the user experience.
• A fix was made to ensure the updated information displays when users change their email address. 6.2509.0 09/25/2025 • Users can now view their myTRAINING℠ progress with the new Program Status column on the myTRAINING Program page, and on the new progress bar on each active program.
• Users can now indicate if a vehicle has attached service bodies, beds, or equipment for applicable vehicle types. A list of common attachments are available to select.
• Various minor fixes were made to the online Make a Payment experience. 6.2508.0 08/28/2025 Minor bug fixes 6.2507.3 08/05/2025 • Minor bug fixes 6.2507.2 08/01/2025 Updates
• Users can now search and filter for Spanish-language resources from Seven Minute Safety Trainer (powered by BLR®) in mySHIELD. Select “Access Resource” to view the Spanish (SP) version on the partner’s website.
• A fix was made so users can now create a template from a submitted certificate request. 6.2507.1 07/31/2025 Updates
• Fixes were made so the drivers grid view and filters stay the same after updating driver details.
• Fixes were made for using biometrics when logging in on a mobile device. 6.2506.0 06/26/2025 Updates
• Bug fixes 6.2505.1 05/30/2025 • The new myTRAINING℠ Program allows you to plan and customize employee training on mySHIELD®. Available for Federated® clients via the mySHIELD home page or on the Training & Resources page, you can choose suggested training plans or create your own. Schedule training in advance, assign responsibility to another registered mySHIELD user or yourself, receive reminder emails, and mark items complete, and more, all within myTRAINING Program. 6.2505.0 05/29/2025 What’s New
Updates
• Various updates were made to improve the questions asked for Report a Claim submission.
• A fix was made to make Billing and Account Settings available to users who have permission to access invoices but not payments 6.2504.1 05/01/2025 What’s New

Updates
• Various updates were made to improve the questions asked for Report a Claim submission.
• A fix was made to make Billing and Account Settings available to users who have permission to access invoices but not payments 6.2504.0 05/01/2025 • Updates were made so users can schedule a phone call with a Risk Management Resource Center (RMRC) consultant within mySHIELD by clicking "Schedule Appointment” on the Training & Resources, Risk Management Reports, or Contact Us pages.
• Fixes were made to the mobile phone number display after adding or changing it on the Personal Information page. 6.2503.0 03/27/2025